All of Matthew Staff's creations are crafted in the studio, this is where his designs come to life! Stop by the studio to see Matthew's latest designs. Appointments are not necessary, however scheduling a time for bespoke & engagement design consultations can avoid waiting times and or disappointement.
Visiting our James Street Studio
MJS JEWELLERY studio is located at shop 5, 19 James Street, Fortitude Valley, Brisbane. We are nestled next to Nudie Jeans, opposite Mecca Cosmetica, down the laneway with Gerard's Bistro and Cantinho Cafe.
Parking at the Studio
MJS JEWELLERY has shared car park availablity for customers with other tennancies. The dedicated car park attendant is approachable and can advise on availability of spaces in the Centro 2 carpark at any given time. If their is no available space, street parking is available in the area and is limited to 2 hours Monday to Friday until 6pm daily and Saturday until midday. There are numerous four-hour meters in McLachlin, Doggett and Robertson Streets.
- Shop 5, 19 James Street,
- Fortitude Valley, Brisbane, QLD 4006
- tel: 0403186119
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MJS Jewellery Returns Policy
If for any reason you are dissatisfied with your premade purchase, you may return your pre-made jewellery item within 14 days for an exchange or store credit, subject to meeting the requirements of our refund policy.
We will repair or replace any handmade piece created by MJS Jewellery that has been assessed by a jeweller and is deemed faulty.
Custom bespoke designs are non-refundable as every effort is made during the design process to ensure our customers have a complete understanding and approval of their finished piece.
Pierced items cannot be returned due to hygiene reasons.
MJS Jewellery Refunds Policy
By agreeing to a commissioned job with MJS Jewellery, you consent to the returns policy.
You may return new, premade jewellery items from MJS Jewellery instore within 14 days along with your proof of purchase for either an exchange or store credit that will be valid for up to 6 months from the date of exchange.
Exchanges are valid for items to the same value or more in store.
Please visit us in store or contact us on 0403 186 119 to request an exchange.
Items should be returned in original condition with proof of purchase, original packaging and paperwork (such as valuations and diamond certificates).
All returns are subject to inspection by our jewellers before an exchange or store credit is processed. All returns are at the discretion of MJS Jewellery. MJS Jewellery reserves the right to modify our returns policy as our business needs require.
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Queensland Governing Law
This returns policy is governed by the laws in force in Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
Website Terms & Conditions
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We give no warranty or assurance given, and makes no representation as to the accuracy of any information or advice contained, or that it is suitable for your intended use. We disclaim all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason.
Each user waives and releases the website and its agents, employees and service providers to the full extent permitted by law from any and all claims relating to the usage of material or information made available through this website. Subject to any terms implied by law, which cannot be excluded, in no event shall we be liable for any losses or damages, including incidental or consequential damages, resulting from use of the material.